Delivery & Returns

WE WANT YOU TO BE COMPLETELY HAPPY WITH YOUR BOULE-IN EXPERIENCE.   OUR BEAUTIFUL PIECES ARE UNIQUE AND HAVE ALREADY TRAVELLED IN OUR VAN BOULE-IN THE LENGTH OF FRANCE TO REACH US HERE IN SUFFOLK, MANY ITEMS HAVING JOURNEYED AROUND THE CONTINENT BEFORE US PURCHASING THEM IN PROVENCE.  IT IS VERY IMPORTANT TO US THAT YOUR PURCHASES, MANY OF WHICH ARE DELICATE AND WILL REQUIRE SPECIAL PACKAGING AND HANDLING, REACH YOU SAFELY AND IN THE CONDITION DESCRIBED THEREFORE WE ARE HAPPY TO OFFER VARIOUS DELIVERY OPTIONS.    

DELIVERY

WE OFFER THE FOLLOWING DELIVERY OPTIONS AND THESE WILL BE OFFERED AT CHECKOUT:

STANDARD UK DELIVERY  - FROM £5.95 DEPENDING ON WEIGHT AND SIZE.

LARGE ITEMS (LIGHTING, FURNITURE ETC) - PLEASE CONTACT US FOR LARGE ITEM DELIVERY. 

CLICK AND COLLECT FROM OUR SUFFOLK BASE.  PLEASE CONTACT US TO ARRANGE COLLECTION.

INTERNATIONAL DELIVERY - PLEASE CONTACT US FOR DETAILS.

WE ARE A SMALL BUSINESS AND WE ARE OFTEN ON THE ROAD SOURCING NEW PIECES.  WE WILL ENDEAVOUR TO PACKAGE AND SHIP YOUR PRODUCTS WITHIN 7 WORKING DAYS OF RECEIVING YOUR ORDER.   WE AIM TO BE AS SUSTAINABLE AS POSSIBLE AND THEREFORE RE-USE PACKAGING MATERIALS WHERE POSSIBLE.  

RETURNS

WE WANT YOU TO BE TOTALLY HAPPY WITH YOUR PURCHASE AND THEREFORE OFFER A  RETURNS POLICY WITHIN THE FIRST 14 DAYS FOLLOWING RECEIPT OF YOUR ORDER.  CUSTOMERS WILL HAVE TO ARRANGE AND PAY FOR RETURNS, WHICH SHOULD BE IN ORIGINAL PACKAGING AND ARRIVE BACK WITH US SUITABLE FOR RESALE.

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